True to our mission, we aim to keep everything about our brand easy, simple and head-ache free.

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Return Policy

IN:05ny.com will accept and refund return merchandise in its original and unused condition, provided that all tags are attached and accompanied by an original receipt within 7 days of purchase. 

For a full refund, an $8 return shipping label fee will be charged.

Items with stains, scents, or other signs of wear cannot be returned and will be sent back at the customer's expense. Merchandise purchased at a discount of 30% off or more, or labeled as Final Sale, may not be returned. Please allow 5 business days for shipping transit time.  Items purchased at retail stores carrying IN:05 merchandise may not be returned to IN:05ny.com.

Return Instructions

To initiate a return please click here.

Once your package is ready for shipment, you may drop it off at the nearest UPS location. You can also schedule a UPS pick-up here.

Returns will be processed within 14-21 business days of receipt. Refunds should appear on your account within 3-5 business days after processing. We do not assume responsibility for reimbursement or compensation in the event that a return package is lost, stolen, or mishandled. We reserve the right to refuse return of any merchandise that does not meet our return requirements. 

FINAL SALE Items

Items reduced by 30% or more are not eligible for return, exchange or credit without exception and merchandise is sold as is. Promotions including coupons and promo codes, cannot be applied to Final Sale purchases.

Exchanges

We do not currently offer exchanges. If you like to exchange an item you will need to return the original item, receive a refund and then place a new order.